Ethically sourced teakwood and rosewood comb with natural coating.
PRODUCT DETAIL:
Wonder why your hair quality still not improved? Plastic comb is the culprit. Switch to natural high quality wooden comb and reap its benefits:
1. Wooden comb naturally anti static. When it comes to contact with hair’s electric charge, it helps to tame frizzy strands.
2. Blunt edges on wooden comb help with scalp massage stimulates blood flows, distributes nutrients to hair folicle, making it stronger and healthier.
3. High quality natural wood material has antimicrobial properties, helps to fight your stubborn dandruff
4. Wooden comb superior in distributing natural oil on your scalp to hair strands. Breaking all those gunky cloggy sebum, and helps your hair follicles to thrive.
Mad Head wooden comb comes in two design with specific materials and size for your specific hair density,
CARE AND LIFE SPAN:
This comb can be used on wet hair, We recommend towel drying after use it. You can also treat it once a month with nourishing oil. With proper care, this hairbrush will last decades. When it is time to say goodbye, it is fully compostable.
Shipping & Returns
1. Do you offer returns?
We hope you love everything you order from us. However, if something isn't right—such as receiving the wrong product type or size, or if the item has a defect—you can contact us within 24 hours via email or WhatsApp to begin the return process.
We only ask that you return the item(s) in the condition you received them:
If the item does not meet all of the above criteria, it will be sent back to you.
2. What can I return?
You may return items for a full refund of the product price (excluding shipping costs) if we made an error in your order—such as wrong size, wrong item, or a product defect.
3. What can I not return?
In-store purchases: Our offline retail stores operate under a different accounting system. Therefore, we cannot accept returns for any products purchased at physical stores.
Online purchases: Similarly, items bought online cannot be returned at our physical retail locations due to accounting differences between systems.
4. What is your return process?
Please contact us via email at admin@madremiaindonesia.com or WhatsApp at +62 812 520 59649, stating the reason for the return and the issue with the product.
You must record an unboxing video when receiving your order. This video is required for return processing. The video must be continuous (no pauses or edits), and clearly show the unopened package. Return requests will be rejected if the video shows the package has already been opened.
Once our team has approved your return request, you may send the item to the address provided by our customer service team via email or WhatsApp.
Please do not use Cash on Delivery (COD) when sending the item back.
Kindly note that the refund process may take up to 7 business days to complete.
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