Silicone-free deep conditioner, deep moisturizing treatment for hair and scalp, helps repair damage of chemically treated hair
PRODUCT DETAIL:
On the outside it may be prickly, but inside the cactus plant is known for its ability to retain large amounts of water and nutrients. Our breathable formula works to nourish, soothing and hydrate each strand, without leaving a greasy residue behind. With naturally occurring electrolytes in Cactus and rich antioxidants in Vitamin E and Vitamin B5, Mad Cactus Deep Conditioner fully quench your thirsty strands, help protect and promote hair health.
HOW TO USE:
After shampoo, apply Mad Cactus Deep conditioner all over the hair, from root to tip. Leave on for 20-30 minutes then rinse. You can also use it as regular conditioner, apply on your hair, leave it for 2-3 min, then rinse off.
INGREDIENTS:
Water (Aqua), Glycerin, Cetearyl Alcohol, Behentrimonium Methosulfate, Centrimonium Chloride, Opuntia (Prickly Pear Cactus) Ficus-Indica Extract, Polyquaternium-7, Panthenol (Vitamin B5), Oryza Sativa (Rice) Bran Oil, Ricinus Communis (Castor) Oil, Tocopheryl Acetate (Vitamin E), Fragrance (Parfum), Propylene Glycol, Phenoxyethanol. Menthol, Citric Acid.
Shipping & Returns
1. Do you offer returns?
We hope you love everything you order from us. However, if something isn't right—such as receiving the wrong product type or size, or if the item has a defect—you can contact us within 24 hours via email or WhatsApp to begin the return process.
We only ask that you return the item(s) in the condition you received them:
If the item does not meet all of the above criteria, it will be sent back to you.
2. What can I return?
You may return items for a full refund of the product price (excluding shipping costs) if we made an error in your order—such as wrong size, wrong item, or a product defect.
3. What can I not return?
In-store purchases: Our offline retail stores operate under a different accounting system. Therefore, we cannot accept returns for any products purchased at physical stores.
Online purchases: Similarly, items bought online cannot be returned at our physical retail locations due to accounting differences between systems.
4. What is your return process?
Please contact us via email at admin@madremiaindonesia.com or WhatsApp at +62 812 520 59649, stating the reason for the return and the issue with the product.
You must record an unboxing video when receiving your order. This video is required for return processing. The video must be continuous (no pauses or edits), and clearly show the unopened package. Return requests will be rejected if the video shows the package has already been opened.
Once our team has approved your return request, you may send the item to the address provided by our customer service team via email or WhatsApp.
Please do not use Cash on Delivery (COD) when sending the item back.
Kindly note that the refund process may take up to 7 business days to complete.
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