Surfactant-Free, Fragrance Free Shower Oil for sensitive skin
PRODUCT DETAIL :
Mad Soma: Tamanu Shower oil is a saponified cleanser for your body. We use a traditional formulation of saponified Tamanu, extra virgin Olive, and Castor oil. Made with zero surfactant and zero fragrance. The only scent is from the natural delightful tamanu oil itself. It’s thick in consistency, so you won’t need much of this to cleanse your whole body. Shower oil is perfect for sensitive, dry, and inflamed skin. Great for kids too.
HOW TO USE :
Lather up in the shower. Avoid eye area, Wash all the madness away, Apply Mad Soma: Tamanu body oil afterwards
INGREDIENTS :
Olea Europaea (Olive) Fruit Oil, Calophyllum Inophyllum (Tamanu) Seed Oil, Water, Potassium Hydroxide, Ricinus Communis (Castor) Seed Oil, Sodium Chloride
Shipping & Returns
1. Do you offer returns?
We hope you love everything you order from us. However, if something isn't right—such as receiving the wrong product type or size, or if the item has a defect—you can contact us within 24 hours via email or WhatsApp to begin the return process.
We only ask that you return the item(s) in the condition you received them:
If the item does not meet all of the above criteria, it will be sent back to you.
2. What can I return?
You may return items for a full refund of the product price (excluding shipping costs) if we made an error in your order—such as wrong size, wrong item, or a product defect.
3. What can I not return?
In-store purchases: Our offline retail stores operate under a different accounting system. Therefore, we cannot accept returns for any products purchased at physical stores.
Online purchases: Similarly, items bought online cannot be returned at our physical retail locations due to accounting differences between systems.
4. What is your return process?
Please contact us via email at admin@madremiaindonesia.com or WhatsApp at +62 812 520 59649, stating the reason for the return and the issue with the product.
You must record an unboxing video when receiving your order. This video is required for return processing. The video must be continuous (no pauses or edits), and clearly show the unopened package. Return requests will be rejected if the video shows the package has already been opened.
Once our team has approved your return request, you may send the item to the address provided by our customer service team via email or WhatsApp.
Please do not use Cash on Delivery (COD) when sending the item back.
Kindly note that the refund process may take up to 7 business days to complete.
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